Shipping Policy

We currently ship orders using UPS to ensure reliable and timely delivery.

Processing Time

• Orders are processed within 2–3 business days after payment is received.

• You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on your location and the weight of your order.

• Delivery times vary depending on your selected UPS service (Ground, 2-Day, Next Day, etc.). Please note these are estimated times provided by UPS and not guaranteed.

Shipping Locations

• We currently ship within the United States. (Contact us if you’d like to request international shipping.)

• UPS does not deliver to P.O. Boxes. Please provide a physical address at checkout.

Delays & Issues

• We are not responsible for delays caused by UPS, weather, or circumstances beyond our control.

• Once your order has been handed off to UPS, the shipping carrier is responsible for delivery.

• If your package is lost or arrives damaged, please reach out to us at Rhonda@SouthernHomeandFarm.com so we can help resolve the issue.

Order Tracking

• You will receive a tracking number via email once your order ships. Use this number to track your package directly on the UPS website.